About
We build the systems behind great case management
Good case management is not one great employee. It is a system: clean data, workflows that move every case the same way, reporting that shows where work stalls, and planning built on real numbers. We build that system for personal injury firms, and we can run the cases inside it.
Not a law firm. Legal decisions always stay with your attorneys.
Five layers. We build every one of them.
What we build
The parts of the system you can see
Every build is made for one firm and its own data. These are some of the pieces we put in place, and the questions they answer.
Firm health report
A monthly read on how the whole caseload is moving: where it stalls, which clients have gone quiet, and what is waiting on an attorney.
Answers questions like
- Which phase is slowing us down?
- Which clients have not heard from us?
- What is waiting on the attorney?
Records is running 12 days slower than last quarter.
Illustration only, not real firm data.
Pipeline projection
What the cases in each phase are likely to produce, month by month, so the firm can plan instead of guess.
Answers questions like
- What will settle next quarter?
- Is intake keeping up with what closes?
- When can we afford the next hire?
Intake is replacing closed cases at 1.2 to 1.
Illustration only, not real firm data.
Workflow build-out
Phases, tasks and automations configured in Filevine, with an owner and a deadline for every step, and procedures written so they stick.
Answers questions like
- Who owns this task?
- What happens the day records arrive?
- Is this demand ready for review?
Illustration only, not real firm data.
Custom tools
When the case software does not have the answer, we build the tool: calculators, dashboards and templates made for one firm and its numbers.
Answers questions like
- What can we afford to spend on marketing?
- How many cases can each person carry?
Illustration only, not real firm data.
Ways to work with us
Four ways in, one system underneath
Building the system, measuring it, running the cases inside it and planning what comes next are different jobs. A firm can start with any one of them.
A system your team can step into
We design and build the system your team works in, so every case moves the same way no matter who touches it. Then we write it down so it stays that way.
What you get
- Phases and tasks with a clear owner for each
- Required fields, templates and automations
- Quality checkpoints and written procedures
- Custom tools and dashboards built for your firm
Best for
- Firms whose case software no longer matches how they work
- Firms adding people who need a system to learn
Numbers you can run a firm on
We turn the data already sitting in your cases into reports that show where work moves, where it stalls, and what the pipeline will produce.
What you get
- Firm health reports
- Pipeline and settlement projections
- Time in each phase and client contact gaps
- Dashboards for owners and managers
Best for
- Owners who want to see the firm, not just the caseload
- Firms planning a hire or a marketing push
Case management inside the system
Our case managers work your cases from intake to disbursement, inside the same system, under the supervision of your attorneys.
What you get
- Client updates on a set schedule
- Treatment, records and bills tracked to completion
- Demand packages ready for attorney review
- Negotiation and lien support
Best for
- Firms that need capacity without another hire
- Attorneys who want their time back for legal work
The next decision, made on real numbers
We help owners decide what comes next: when to hire, what to spend on marketing, and what the firm can carry. Using the firm's own data, not a rule of thumb.
What you get
- Capacity and hiring plans
- Marketing budget models
- Process documentation
- Provider relationship development
Best for
- Firms getting ready to grow
- Owners weighing a big decision
Most firms start with one and add the next. Every engagement runs under the supervision of your attorneys.
Principles
How we work
The attorney decides
Legal judgment, strategy and settlement authority stay with the supervising attorney. We build and run everything around those decisions.
Systems over heroics
A firm should not depend on one person remembering everything. Every task gets an owner, a deadline and a place in the system.
What is not measured drifts
Problems show up in the numbers before they become emergencies, so the reporting is built in from the start.
Built around your firm
We start from how your firm actually works and build from there, not from a template made for someone else.
Confidential by default
Client, medical and settlement information is handled with care and shared only as far as the work requires.
Straight answers
We tell a firm what the numbers show, including the parts that are uncomfortable to hear.
Careers
Work with us
We are looking for people in Georgia or Tennessee. Remote, in office or hybrid, depending on fit. For case managers, how you work matters more than how long you have done it.
Contact
Let's talk about your firm
Tell us how your practice runs today and what you would like to change. A person reads every message.
Get in touch →Not a law firm. Injury Enterprise does not provide legal advice.